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2025 Symposium Presentations
Dental Business Speaker and Leadership Coach
"Inspired Independent Dentistry: The Power of Leading with Abundance and Thinking Like a CEO"
In this dynamic presentation Doug Fettig, CPA, MBA will use his engaging, interactive, and humorous style to help change your mindset to that of a CEO and to inspire you to live life with an abundant mindset. Doug will touch on many facets of being an independent dental business leader and provide you with thought-provoking takeaways for altering the arc of your practice. And your life!
Learning Objectives:
- The Business of Dentistry
- Understanding the Current Dental Landscape
- Identifying the Critical Building Blocks of Every Successful Independent Practice
- Using Tax Incentives and ROI Concepts to Increase Production and Profitability
- Leadership
- Choosing an Abundant vs a Scarcity Mindset
- Understanding the Two Most Important Leadership Qualities
- Techniques to Inspire and Motivate Your Team
- Retirement Planning
- Highlighting Important Retirement Do’s and Don’ts
CEO/PRESIDENT - Dental Practice Mechanics
"Increased Profits through Proper Billing and Coding"
In this course, we will discuss legal and ethical ways to increase collections and receive proper insurance reimbursement by using the right codes. We will discuss billing rules that apply regardless of your network status, how to deal with patients with multiple insurance plans and the new CDT codes for 2024/2025.
Professor and Chair, Department of Emergency Medicine, Lewis Katz School of Medicine at Temple University
Past President of the American Academy of Emergency Medicine
Chief Medical Officer, AAEM Physician Group
“The Corporate Practice of Emergency Medicine: Lessons for the Dental Profession”
Learning Objectives
- Discuss the history and evolution of corporate influence on EM practice arrangements
- Understand the concerns presented by lay ownership of a professional practice including prohibitions on the corporate practice of medicine, fee-splitting and determination of staffing patterns
- Review the opportunities for advocacy as it relates to corporate practice issues
Director of Consulting - Classic Practice Resources
"Unlocking Hidden Potential: Identifying Missed Opportunities and Enhancing Patient Experience in Dental Practices"
The lecture will cover essential techniques for handling incoming calls, creating a productive schedule, increasing retention and addressing patient concerns, all aimed at improving overall communication and patient experience. By mastering these skills, dental teams can elevate the quality of care provided.
Learning Objectives:
- Understand the importance of first impressions and how to make a positive impact during initial interactions.
- Learn strategies for addressing patient concerns and questions over the phone to build trust and rapport.
- Identify key touchpoints in the patient journey where retention efforts can be strengthened.
- Learn techniques for clear, empathetic, and effective verbal and non-verbal communication with patients and team members.
- Address and overcome common communication barriers within the dental practice setting.
CEO/President – Spiel Consulting and Dentist Partner Pros
“Secrets of Master Team Builders: Empower your team and unlock your practice.”
- Learn the keys to creating leaders at all levels.
- Uncover personal perceptions and beliefs that prevent progress.
- Discover how to forge an unbeatable culture.
- Explore communication approaches for effective two-way feedback.
- Understand the simple approach to uplevel team members.
- Learn where the true wealth of your practice comes from.
- Understand what is driving the growth of DSOs, and the implications for the future of dentistry if left unchecked.
- Recognize the DSO pitch…and their outlandish details and expectations.
- Grow confidence in competing and winning against corporate offices.
President - Veritas Dental Resources
"Firing PPO’s Without Your Patients Firing You"
While the vast majority of doctors despise how insurance carriers treat them, it is a known fact that the insurance industry has done a fantastic job at spreading rumors that you (the doctors) need them more than they need you. It is a common misconception that if you drop an insurance plan you will lose all patients that have that insurance. I believe this lie has been perpetuated by the insurance industry as we’ve observed thousands of dental practices terminate their agreements while still retaining patients who have that particular insurance plan. This course is designed to teach doctors and their teams on how to eliminate restrictive in-network contracts in a way that influences a high patient retention rate. This course unveils the history of how dental insurance plans gained so much control over the dental industry and how an individual dentist can free herself/himself from insurance control.